Business Controller for Customer Activation/Media Management (f/m/d)
Hamburg, remote work within the EU
Informationen zum Arbeitgeber und zur Vakanz
For a globally successful company on a promising transformation course we are searching for a “Business Controller” for the European region.
The candidate will be part of the regional omni-sales-team in the customer activation department. S/he understands customer centric KPIs, marketing and research costs, including related results and outcome, media budgets and reporting structures. The candidate can connect and interact with different functions to drive goals and KPIs to grow Brand, Sales and improved Customer experience.
You contribute to added customer value, a strong brand and increased sales by managing the goal setting, follow up and KPIs of the Loyalty & Customer base, Customer experience, Brand & Media for the region . You work towards aligned and cross- functional goals, driving omni sales performance and customer centricity in all parts of your work.
You help drive the Budget process and follow-up of the Region Media, Loyalty and CA costs related to results/outcome achieved.
- Working experience as Business Controller (in media/marketing/CRM/retail)
- Have experience from following up on goals, KPIs and media budgets
- Meriting with competence withing digital/tech and omni ways of working
- Good understanding of retail KPIs from a customer, sales and/or media perspective
- High analytical ability
- Structured, organized and efficient
- High level of English
- Excel wizard
- Great communication and team collaboration skills
- Ability to influence and align stakeholders in other teams to drive end results
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